Terms & Conditions

This terms and conditions were created in September 2019 by Bowome Ventures

Every successful sign up considered user are agreed with these terms and conditions

In this user agreement:

Overview

By accessing the Website, you agree to the following terms with Bowome.

We may amend this User Agreement and any linked information from time to time by posting amended terms on the Website, without notice to you.

Bowome.com is an online platform where users buy (employer) and sell services (freelancer). Employers and freelancers must register for an account in order to buy or sell services. The website authorized users to work together online to complete and pay to complete tasks or projects. Bowome is not a party to any contractual agreements between employer and freelancer in this website, Bowome, merely facilitate connections between the parties.

Limitation

Users must read this User Agreement before using the website. You must read and considered accepting these terms and conditions. Every user signs up meaning users well understand with the user agreement. Bowome will not respond when any issue has been stated in this user agreement.

Assimilation

Employer and freelancer need to:

  • Be Age 18 and above
  • Use a valid email address
  • Use your own information (Not duplicate)
  • Provide valid information

Users are not allowed to share login credentials with others. The owner of the account (user) will be held responsible for any actions taken by the account, without prejudice. The owner (user) of the account will be responsible for any actions or activities on this website.

Employers can use a business or company name as a representative of the business or company. The owner of the account is the individual that is responsible for all activity undertaken concerning their account. Malaysian companies must be associated with Suruhanjaya Syarikat Malaysia (SSM). The illegal company names will be banned from this website. You cannot transfer or assign any rights or obligations you have under this agreement without prior written consent.

Employer

You are restricted from;

  • Post inappropriate content
  • Fail to deliver payment for service that has been delivered
  • Avoid from manipulating a fee structure, the billing structure, or fees owed to freelancer
  • Post inaccurate and offensive content (including personal information)
  • Dispense or post spam, unsolicited, or bulk electronic communications, chain letter or any pyramid schemes
  • Dispense viruses or any other technologies that may harm Freelancer, the Website, or the interests or property of Freelancer users (including their Intellectual Property Rights, privacy and publicity rights) or is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person
  • Duplicate any of Bowone website content “frame”, “mirror” or consolidated any part of the website without Bowone authorization
  • Duplicate any of Bowone website content “frame”, “mirror” or consolidated any part of the website without Bowone authorization
  • Take other user information including email addresses without their consent

Freelancer

You are restricted from;

  • Not to verify your account
  • Insert a skill that does not fits you
  • Insert inappropriate content on your profile
  • Applying a project that does not fit your skill
  • Spamming on applying for project or comment
  • Fail to follow the Employer milestone
  • Comment inaccurate and offensive content (including personal information)
  • Dispense viruses or any other technologies that may harm Employer, the Website, or the interests or property of Bowome users (including their Intellectual Property Rights, privacy and publicity rights) or is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person
  • Duplicate any of Bowome website content “frame”, “mirror” or consolidated any part of the website without Bowone authorization
  • Take other user information including email addresses without their consent

Identity

Employer and Freelancer must provide a valid of information, email and user name. You must verified your account to successfully sign up.

Bowome has the right to record your information. Bowome has the right to ask for the identification of the user when the problem occurred.

Milestone

Bowome is only set up to 5 milestones, Employer is the one who need to create the milestones based on project criteria.

Content Procedure

Employer and Freelancer, rules:

  • Not to violate any copyright, trademark, trade secret, patent, or any other intellectual property right or proprietary right or right of publicity or privacy of another person
  • Not to damage a good reputation of someone
  • Not to post offensive content (immoral, pornographic, child pornography, offensive, or rude content)
  • Not to breach any law or regulation
  • Not to post or discuss a material that linked to terrorist activities
  • Not to post or discuss the content of the development, design, manufacture or production of missiles, or nuclear, chemical or biological weapons
  • Not to post or discuss any incomplete, false or inaccurate information about User or any other individual
  • Not to send or post any viruses or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information

Fees and Services

Employers will be charged 10% of the service charge of every successful top-up. That is the only charge to the employer.

Bowome only charge user for certain services such as Bowome will only charge 20% to every successful project from Freelancer. Freelancer and Employer withdrawal process, Bowome will charge 1MYR for service charge.

Employer and Freelancer will be given free lifetime membership. Freelancers are free to bid as many as Freelancer wants as long it fits your skill. Employers can post as many projects without any extra charges for posting as long as Employers have sufficient e-wallet balance.

Funds

Employers need to have active funds to make any activities or project posts. Funds in your e-wallet will be held by financial institution safely. Financial Institution will hold fund to pay Freelancer until the project is completed.

Withdrawals

All freelancer that is the first time to withdraw earned funds can be delayed for up to 7-14 working days for the security process. For those which is not the first time, it will take 3-10 working days to process.

There will be 1 MYR will be charged to your account as a service charge every time you make a withdrawal.

Return & Refund Policy

If any of the refund issues occur during the ongoing milestone, we will investigate and observe the winner of the fund. The investigation is based on the project milestone and the progress of the project. On the other hand, Employers are free to withdraw their available credit on their e-wallet at any time.

The payment duration process will take up to 15-30 days. Employers can withdraw 500MYR maximum per day. The processing fee will be 1MYR.

Overseas Transaction

Employers that are from overseas, their refund processing will take 31-90 days it will depend on the investigation on project issues. It does not include bank processing duration. Any oversea transaction is only allowed by using MasterCard or Visa only. The Processing fee will be 50MYR for every issue submitted, the fee will only be bare by the winners of the case.

Withdrawal will take 31-50 days to process it depends on the Country. It does not include the bank processing duration. The processing fee will be 20MYR for every successful withdrawal and does not include a bank processing fee.

Inactive Accounts

Users that have not been log in long period of time the account will be demolished from the website. Bowome has the right to do so due to storage, bandwidth, support, and management cost of providing hosting of the User’s profile, portfolio storage, listing in directories, promotion of your profile on the Website and elsewhere, provision of the HireMe service, file storage, message transmission, general administrative matters and message, and other storage costs.

Abusing Bowome

Bowome have the rights to banned any users in this website if get caught of hacking to our system, commission fraud, inappropriately abusing other user.

Account Termination

Bowome has the right to terminate any customer account without notice. There will be no refund to customers who have their accounts terminated.

Safety

Employer and Freelancer are not allowed to share personal information such as personal contact or email address. Users are not allowed to physically meet each other outside of the Bowome workspace area.

Bowome will not be responsible for any criminal or violent outside of this website.

No Warranty as to Each User’s Purported Identity

Bowome cannot and does not confirm each User’s purported identity on the Website. Bowome may provide information about a User, such as a strength or risk score, geographical location, or third party background check or verification of identity or credentials. However, such information is based solely on data that a User submits and Bowome provides such information solely for the convenience of Users and the provision of such information is not an introduction, endorsement, or recommendation by Bowome.

Discontinue and Dispute Project

Employer or Freelancer can dispute a project in case of dissatisfaction of discussion. Therefore, Bowome has the right to choose fund winner based on the conversation and files provided. The decision made by Bowome is final.

Pending post project

Every project that has been submitted, Bowome will verified before posting on the website. Bowome has the right to decline or unposted the project. The project content might breach Bowome terms and conditions.